TERMS OF SERVICE

Introduction

www.mvidya.com is an online portal, owned by Webtutor Systems Private Limited, a Private limited company incorporated in India, for imparting education using mobile technology in STEM (Science, Technology, Engineeringand Mathematics) with content as perspecific state boards and universitysyllabi.

General

These customer terms and conditions ("T&Cs") apply to Your access to, and use of the Mvidya Mobile Application. The Application is operated by Webtutor System Private Limited, and its subsidiaries, licensees, and affiliated companies.

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. By continuing usage of the Application, You are consenting to be bound by these T&Cs for use and access of the Application. PLEASE ENSURE THAT YOU READ AND UNDERSTAND ALL THESE T&Cs BEFORE YOU USE ANY OF THE SERVICES OFFERED ON THE APPLICATION, BECAUSE YOU SHALL BE BOUND BY ALL THE TERMS AND CONDITIONS CONTAINED HEREIN. If You do not accept any of these T&Cs, then please don't use the Application or avail any of the Services being provided therein. YOUR AGREEMENT TO THESE T&Cs SHALL OPERATE AS A BINDING AGREEMENT BETWEEN YOU AND MVIDYA IN RESPECT OF THE SERVICES OFFERED/AVAILED USING THE PLATFORM.

By accepting these T&Cs, You also allow Mvidya to send You promotional emails and SMS alerts from time to time.

"Mvidya/ We/ Our/ Us" shall mean Webtutor System Private Limited, a company registered under the Companies Act, 2013 and having its corporate office at D/2, Inamdar Compound, D.M.Road, Bhandup, Mumbai 400078.

"You", "Your" or "Yourself" shall mean reference to the Customer accessing the Application

The headings of each section in this Agreement are only for the purpose of organising the various provisions under this Agreement in an orderly manner. These headings shall not be used by either party to interpret the provisions contained under them in any manner. Further, the headings have no legal or contractual value.

Services Overview

The Services are provided on an online platform where users can gain access to materials that help them prepare for subjects such as science and mathematics. The User can register themselves online and then gain access to the syllabus, questions, videos, etc. ("Study Material") after paying the money for the Study Material. The Study Materials shall be unlocked for the duration subscribed tobased on amount paid for such Study Material by the User.

Registration

To use the services provided and make purchases, it is compulsory to create an account. A User may create an account which shall collect only Your basic information such as name, email address, mobile phone number and a IMEI number. To create an account, you need to choose a username and password. You also have the option of linking your social media accounts, such as Your Facebook or Google Plus account with the MVidya account, to create your MVidyaAccount. The Services can be accessed for a specific Username/Password only on the original device used while creating the account and will not work on any other device. You must keep your account and registration details current and correct for communications related to your purchases from the Website.Information collected about you is subject to the Privacy Policy of the Company, which may be read as part and parcel of these Terms of Use. You are solely responsible for protecting the confidentiality of your username and password and any activity under the account will be deemed to have been done by you. In the event you provide us with false/inaccurate details or the Company has a reasonable ground to believe that false and inaccurate information has been furnished, we hold the right to permanently suspend your account.

Eligibility

Services would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Services. However, if you are a minor, i.e. under the age of 18 years and over the age of 13 years, you may use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. MVidya reserves the right to terminate or refuse your registration, or refuse to permit access to the Services, if it is discovered or brought to its notice that you are a minor.

Payment and Security

To successfully subscribe to our Services, the User is required to complete the transaction by making the payment for the services opted for. Transactions on the Website and Mobile Application are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties. The User's credit and debit card information is not received, stored by or retained by the Company / Website in any manner. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided, and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.The User is hereby expressly made aware that his/her card statements will reflect that a payment has been made in favour of the Company. The User is further aware that in case of third party statements, including bank and credit card statements, the merchant name may appear in an abbreviated format, and the Company has no control over the same.

Use of Application

You agree, undertake and confirm that Your use of the Application shall be strictly governed by the following binding principles:

  • 1.You may use the Platform/ Application for lawful purposes only.
  • 2.You shall not host, display, upload, modify, publish, transmit, update or share any information that:
  • belongs to another person and to which You do not have any right to; or that interferes with another user's use and enjoyment of the Platform/Application or any other individual's use and enjoyment of similar services; or
  • is harmful, harassing, blasphemous, defamatory, obscene, pornographic, libelous, invasive of another's privacy, hateful, or ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever, or unlawfully threatening or unlawfully harassing another user, the same being qualified to include behavior termed as "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986,; or
  • is misleading in any way; or
  • is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual; or
  • involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing or "spamming"; or
  • infringes upon or violates any third party's rights, [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number)]; or
  • contains restricted or password-only access pages, or hidden pages or images (those not linked to the Application or from another accessible page); or
  • provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone; or
  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses; or
  • contains video, photographs, or images of another person without his or her express written consent and permission, or the permission or the consent of his her guardian in the case of a minor; or
  • tries to gain unauthorized access or exceeds the scope of authorized access (as defined herein and in other applicable codes of conduct or end user access and license agreements) to the Platform/Application or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform/ Application or solicits passwords or personal identifying information for commercial or unlawful purposes from other users; or
  • engages in commercial activities and/or sales without Our prior written consent, including activities such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" items. [Throughout these T&Cs, Our "prior written consent" means a communication coming from Our authorized representative, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization]; or
  • refers to any website or URL that, in Our sole opinion, contains material that is inappropriate for the Application, or contains content that would be prohibited or violates the letter or spirit of these T&Cs; or
  • harm minors in any way; or
  • is fraudulent or involve the sale of counterfeit or stolen items; or
  • violates any law for the time being in force; or
  • deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; or
  • exhibits the tenor of impersonating another person; or
  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal identifiable information or attempt to interfere with the proper working of the Application/Platform or any transaction being conducted on the Application/Platform; or
  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting to any other nation; or
  • is false, inaccurate or misleading; or
  • directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any Applicable Law for the time being in force; or
  • creates any liability for Us or cause Us to lose (in whole or in part) the services of Our ISPs or other suppliers.
  • 3.You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Application or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Application or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Application. We reserve the right to bar any such activity.
  • 4.You shall not copy, distribute or disclose any part of the Platform/Application in any medium.
  • 5.You shall not attempt to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Platform/Application.
  • 6.You shall not take any action that imposes, or may impose, at Our sole discretion, an unreasonable or disproportionately large load on Our infrastructure.
  • 7.You shall not collect or harvest any personally identifiable information, including account names, from the Platform/Application.
  • 8.You shall not collect or harvest any personally identifiable information, including account names, from the Application.
  • 9.You shall not use the Application for any commercial purposes without having all necessary rights and licenses to the Content available on the Platform/ Application.
  • 10.You shall not impersonate another person or otherwise misrepresent Your affiliation with a person or entity, conducting fraud, hiding or attempting to hide Your identity.
  • 11.You shall not interfere with the proper working of the Platform/Application.
  • 12.You shall not access any content on the Platform/Application through any technology or means other than those capabilities provided by the Platform/Application.
  • 13.You shall not bypass the measures We may use to prevent or restrict access to the Platform/Application, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Platform/Application or the content therein.
  • 14.You shall not probe, scan or test the vulnerability of the Platform/Application or any network connected to the Application nor breach the security or authentication measures on the Application or any network connected to the Platform/Application. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Platform/Application, or any other customer of Mvidya, including any of Our account not owned by You, to its source, or exploit the Application or any service or information made available or offered by or through the Platform/Application, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Platform/Application.
  • 15.You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Platform, Application or Our systems or networks, or any systems or networks connected to the Platform/Application.
  • 16.You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Platform/Application or any service offered on or through the Application.
  • 17.You shall not use the Platform/Application or any Content for any purpose that is unlawful or prohibited by these T&Cs as well as the Applicable Law and/ or to solicit the performance of any illegal activity or other activity that infringes the rights of Mvidya or others.
  • 18.You shall not use the Services or the Platform/Application in any manner that could damage, disable, overburden, block or impair any of the servers connected to the Platform/Application. You may not attempt to gain unauthorized access to the Services through hacking, password mining or any other means.
  • 19.You shall not reverse engineer, decompile and disassemble any software used to provide the Services.
  • 20.You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or any domain name used by Us or otherwise engage in any conduct or action that might tarnish the image or reputation of Mvidya on Our Platform, or otherwise tarnish or dilute any of Our trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by Us.
  • 21.Solely to enable Us to use the information so that We are not violating any rights You might have with respect to Your information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your information, in any media now known or not currently known, with respect to Your information. We will only use Your information in accordance with these T&Cs and Our privacy policy.
  • 22.You shall not engage in advertising to, or solicitation of, other users of the Application to buy or sell any products or services, including, but not limited to, services being displayed on or related to the Application. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Application. It shall be a violation of these T&Cs to use any information obtained from the Application in order to harass, abuse, or harm another person, or in order to contact, advertise, solicit, or sell to another person outside of the Application without Our prior explicit consent. In the event of Us according consent to a person to advertise through Our Application, We may, in order to protect Our users from such advertising or solicitation, reserve the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period, the same being subject to Our sole discretion.
  • 23.You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Platform/Application) as necessary to satisfy the Applicable Law, or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to disclose any information about You to law enforcement or other government officials, as We, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
  • 24.We reserve the right, but have no obligation, to monitor the materials posted on the Platform/Application. We shall have the right to remove or edit any Content that in Our sole discretion violates, or is alleged to violate, any Applicable Law or the spirit or letter of these T&Cs. Notwithstanding this right of MVIDYA, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE PLATFORM AND IN YOUR PRIVATE MESSAGES. Please be advised that such content posted does not necessarily reflect Our views. In no event shall We assume or have any responsibility or liability for any content posted or for any claims, damages or losses resulting from the use of the content and/or appearance of content on the Platform/Application. You hereby represent and warrant that You have all necessary rights in and to all content You provide and all the information it contains, and that such content shall not infringe any proprietary or other rights of third parties, and shall not contain any libelous, tortious, or otherwise unlawful information.
  • 25.We shall have all the rights to take necessary action and claim damages that may occur due to Your involvement/participation in any way on Your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services). We hold the sole right to modify the Terms of Service without prior permission from You or providing notice to You. The relationship creates on You a duty to periodically check the Terms of Service and stay updated on its requirements. If You continue to use the Website or avail any of its services without registration following such change, this is deemed as consent by You to the so amended policies. Your continued use of the Website is conditioned upon your compliance with the Terms of Service, including but not limited to compliance with the Terms of Service even after alterations, if any.

Content Posted on Application and Intellectual Property

  • 1.All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, videos, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Platform and Application is owned, controlled or licensed by or to Us, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Mvidya.
  • 2. Except as expressly provided in these T&Cs, no part of the Platform/ Application and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Our express prior written consent.
  • 3.You may use information on Our Services that has been made available by Us for downloading from the Platform/Application, provided You:
  • do not remove any proprietary notice language in all copies of such documents/ information; or
  • use such information only for Your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media; or
  • make no modifications to any such information; or
  • do not make any additional representations or warranties relating to such documents/ information.
  • 4. All trademarks, brands and service marks used in connection with the Platform, Application or Services offered are owned by Mvidya and is Mvidya's property. Mvidya owns all copyrights and intellectual property rights and database rights in connection with the Services, Platform and the Application. For use of any third party's intellectual property, You need to get permission directly from the owner of the intellectual property for any use. Third party trademarks may appear on this Application and all rights therein are reserved to the registered owners of those trademarks.
  • 5. You agree to abide by laws pertaining to copyright, trademark, patent, and trade secret ownership and use of intellectual property, and You shall be solely responsible for any violations of any Applicable Laws and for any infringements of any intellectual property rights caused by use of the Platform/Application.
  • 6. You shall be responsible for any videos, notes, messages, e-mails, photos, drawings, profiles, opinions, ideas, images, audio files or other materials or information posted or transmitted by You on the Platform/Application ("Posted Content"). Such Posted Content will become Our property and You grant Us the royalty-free, sub-licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such Posted Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Platform, Application and Mvidya's (and its successors' and affiliates') business. We shall be entitled to use the Posted Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media, whether now known or hereafter devised, including the creation of derivative works that may include Posted Content. You agree that any Posted Content may be used by Us in the manner that We deem fit, consistent with Applicable Laws and You are not entitled to any payment or other compensation for such use of Posted Content by Us. Mvidya takes no responsibility and assumes no liability for the Posted Content that You or any other user or third party creates, stores, shares, posts or sends through the Application/Platform. You shall be solely responsible for Your Posted Content and the consequences of posting, publishing it, or sharing it and You agree that We are only acting as a passive conduit for Your online distribution and publication of Your Posted Content. Notwithstanding anything contained in these T&Cs, if Your Posted Content violates these T&Cs, You shall bear all legal responsibility and obligation for that content.

Cancellation and Refund Policy

Webtutor System Private Limited offers only online products and services. Once the customer has paid for these, they are activated and can be used immediately.

Cancellation requests of products and/or services once bought are not accepted.Once a product/service has been purchased or activated by you, we cannot provide any refund, either totally or partially.We suggest that first you go through the demos and/or free to use content / videos / products/services before you subscribe to or purchase or activate from MVidya mobile application.

Indemnification and Limitation of Liability

You agree to indemnify, defend and hold harmless this website/company including but not limited to its affiliate vendors, agents and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these terms of service. Further, you agree to hold us harmless against any claims made by any third party due to, or arising out of, or in connection with, your use of the website, any claim that your material caused damage to a third party, your violation of the terms of service, or your violation of any rights of another, including any intellectual property rights.

In no event shall MVidya, its officers, directors, employees, partners or suppliers be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not we have been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your use of or access to the website, services or materials.

The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.

Termination

This User Agreement is effective unless and until terminated by either you or the Company. You may terminate this User Agreement at any time, provided that you discontinue any further use of the Website. The Company may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site.

Such termination will be without any liability to the Company. The Company's right to any Comments and to be indemnified pursuant to the terms hereof, shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for product(s) already ordered from the Site or affect any liability that may have arisen under the User Agreement prior to the date of termination.

Hosting of Third Party Information

The website hosts information provided by third parties. We are in no manner responsible to you for the accuracy, legitimacy and trueness of the information so hosted. We take reasonable care to ensure such accuracy but we are not responsible for the information so furnished. You agree to not hold us liable for the falsification of any such provided information.

Disputes and Jurisdiction

All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution mechanism.

Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for the sole mediator and in the case both parties accept the proposed name, the said person shall be appointed as sole mediator. In case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties.

Stage 2: Arbitration. In case that mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at ________________, India. The proceedings of arbitration shall be in the English language. The arbitrator's award shall be final and binding on the Parties.If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts at ________.

If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts at Mumbai.

Disclaimer

The customer agrees and acknowledges that the use of the Mobile App/Website is at the sole risk of the customer and that Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality and fitness for any purposes are excluded to the fullest extent permitted by law.

The information contained in this Website / Application is for general information purposes only. The information is provided by MVidya and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website. To the maximum extent permitted by applicable law, we will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. MVidya also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content.

The user understands and agrees that any material or data downloaded or otherwise obtained through the website is done entirely at his/her own discretion and risk and he/she will be solely responsible for any damage to his/her computer systems or loss of data that results from the download of such material or data. We are not responsible for any typographical error leading to an invalid coupon. MVidya accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.

Through this website you are able to link to other websites which are not under the control of MVidya. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the Website / Application up and running smoothly. However, MVidya takes no responsibility for, and will not be liable for, the Website / Application being temporarily unavailable due to technical issues beyond our control.

Privacy Policy

MVidya is committed to respecting the privacy of users who access our services on Mvidya.com (the "Site") or any of the MVidya mobile applications. This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used.

The Privacy Policy covers both "online" (e.g., web and mobile services, including any websites or Mobile Applications operated by us, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and "offline" (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by us.

NOTIFICATION OF MODIFICATIONS AND CHANGES TO THE T&C AND PRIVACY POLICY

  • We reserve the right to change the Terms and Privacy Policy from time to time as we deem fit, without any intimation to you, and your continued use of the site will signify your acceptance of any amendment to these terms.
  • You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this Website immediately.

When you register with our Website or any of our Mobile Applications, you are required to provide the following information which includes, but is not limited to Name, User name, Password, Email ID, Mobile number. This information is compiled and analysed on an aggregated basis. In addition, we collect your Device Identifier for your Device. A Device Identifier is a number that is automatically assigned to your Device used to access the Services, and our computers identify your Device by its Device Identifier. The App also requests for permissions while linking your MVidya Account with your Social account, the information shall be collected directly from your social media account in the event you have granted the permission to link such accounts.

We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:

  • To enable the provision of services opted for by you;
  • To communicate necessary account and product/service related information from time to time;
  • To allow you to receive quality customer care services;
  • To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards;
  • To comply with applicable laws, rules and regulations; and
  • To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.

Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party.

Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Site. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure Site of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use. We will not use your financial information for any purpose other than to complete a transaction with you.

To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Site, and opt out of any non-essential communications from the Company.

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

We use Analyticssoftware including that of Google to perform usage analytics which collectanonymous information from users to help us track Site and mobile application usage and referrals from other websites. This information may include all of the areas within our Services that you visit, over a given time period,and the time of day, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application,the manufacturer and model of your mobile device, your mobile operating system, your IP addressand geographic location.These data are used primarily for troubleshooting and to optimize the user experience for our visitors, but we may use the data as well to assist us in developing marketing plans for our services.

Our services do not share any information we collect with Google, and Google Analytics does not collect any personally identifying information such as names, contact information, social security numbers or financial information. Accordingly, we cannot use any information acquired by Google Analytics to contact you directly.

We may use the information obtained from you to prevent, discover and investigate violations of this Privacy Policy or any applicable terms of service or terms of use for the Mobile Application, and to investigate fraud, chargeback or other matters.

CO-BRANDED SERVICES

Certain aspects of the Services may be provided to you in association with third parties ("Co-Branded Services") such as coaching classes or colleges or Corporates, and may require you to disclose Protected Information to them. If you elect to register for products and/or services through the Co-Branded Services, you shall have deemed to consent to providing your information to both us and the third party,your Protected Information may be disclosed to the identified third parties for that Co-Branded Service and will be subject to their posted privacy policies.

Disclosure to Third Parties

We will not sell, lend, or disclose to third parties any information collected from visitors, except as disclosed in this Privacy Policy or in the event we are required by law to do so. We may disclose information to employees, consultants and agents who have a legitimate need to know the information for the purpose of fixing or improving the Site and monitoring and improving the security of our network. We also reserve the right to disclose this information when special circumstances call for it, such as when disclosure is required by law or court order or when disclosure is, in our sole discretion, necessary to protect our legal rights, including intellectual property rights.

BUSINESS TRANSFER

We may share your information, including your Protected Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.

SOCIAL MEDIA FEATURES AND WIDGETS

Our online and mobile Services may include social media features, such as the Facebook Like button, and widgets such as a "Share This" button, or interactive mini-programs that run on our online and mobile Services. These features may collect your IP address, photograph, which page you are visiting on our online or mobile Services, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our online Services. Your interactions with these features and widgets are governed by the privacy policy of the company providing them.

Data Security

We have in place physical, electronic and managerial procedures to protect the information we collect online. However, as effective as these measures are, no security system is impenetrable. We cannot completely guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

Grievance Officer

MVidya hereby appoints Support Manager as the grievance officer, who may be contacted at support@mvidya.com. You may address any grievances you may have in respect of this privacy policy or usage of your Protected Information or other data to him.

Contact Us

If you have any questions about this Agreement, the practices of MVidya, or
your experience with the Service, you cane-mail us at support@mvidya.com